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Refund policy
At Bold Apparel, we strive to provide you with the best shopping experience. We understand that sometimes you may need to exchange a product due to size, color or style preferences. Please note that we do not accept returns However We offer Exchange with in 7 Days after we deliver your order. We dont offer exchange for customized/ Altered Outfits. We encourage you to carefully review your order before making a purchase to ensure that the item you select is the correct size, color, and style that you desire. If you have any questions or concerns about our policy, please feel free to contact us
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Exchanges:
- We accept exchanges for items that are in their original condition (unworn, unwashed, and with all tags attached) within 7 days of purchase.
- To initiate an exchange, please contact our Whats-app(03111122389) customer service team to receive an exchange authorization number and shipping instructions.
- The exchange shipping cost will be borne by the customer, and we recommend that you use a track able shipping method for your exchange.
- Once we receive your exchanged item, we will inspect it to ensure that it meets our exchange policy criteria. If the item is approved for an exchange, we will process the exchange and ship the new item to you.
Please note that the following items are not eligible for exchanges:
- Items that are on final sale
- Items that have been worn or washed
- Items that do not have their original tags attached
We want to ensure that our exchange policy is transparent and fair. Therefore, we hold the authority to reject any exchange claim that does not meet our company policy as mentioned above. To request an exchange, please email us at boldapparel47@gmail.com or call us at +92 3111122389.
Kindly note that the customer will be responsible for paying the courier charges to return the product to our address.
Best regards
Bold Apparel Team.